About

Product Design Leader — UX Strategy, Design Leadership & Systems Thinking

I'm a product design leader who connects customer needs, business goals, and delivery realities to create better products and stronger design practices. I lead complex, cross-functional work from problem framing through delivery, influence product direction through research and design, and build systems that help teams move with greater clarity and consistency.

Known for accessibility, thoughtful facilitation, practical design strategy, and turning ambiguous problems into actionable solutions.

My impact

  • 0%Reduction in critical accessibility issues
  • NewNet-new product designed from research through delivery
  • ScaledDesign system creating consistency across products
  • AlignedCross-functional alignment through workshops and discovery sessions

Leadership & product strengths

  • Sets strategy & influences roadmaps
  • Customer-centered problem framing
  • Facilitator of innovation
  • Design systems & scalable patterns
  • Lean research and validation, qualitative and quantitative
  • Design operations & team enablement
  • Stakeholder alignment & communication
  • Accessibility & inclusive design (WCAG 2.0)
  • Outcome-driven prototyping
  • AI-assisted product design

I specialize in understanding the problem, creating clarity from ambiguity, and generating results that matter. My approach blends design thinking with business strategy, ensuring solutions are intuitive, inclusive, and measurable. I'm deeply committed to accessibility, applying WCAG standards and inclusive research practices to ensure designs work for everyone.

Beyond project work, I've mentored junior designers and guided teams through design reviews and discovery sessions to keep user needs at the center of decision-making.

I'm excited to connect with teams building products that make a meaningful impact, particularly in data-heavy enterprise solutions spanning government, healthcare SaaS, and specialty enterprise software.

Industries I've designed for

Government Technology Nuclear Healthcare

My toolbox

  • User Experience (UX) Design
  • User Interface (UI) Design
  • Branding & Visual Identity
  • Adobe Creative Suite
  • Figma
  • Axure
  • Prototyping & Wireframing
  • Team Leadership & Workshop Facilitation
  • Azure DevOps
  • Miro / Mural
  • Microsoft Suite
  • Asana
  • ClickUp
  • Stakeholder communications
  • Project management
  • Strategy
  • Team leadership
  • WCAG 2.0 / 508 Compliance
  • Workshops
  • Design Ops
  • Systems design
  • Webflow
  • Affinity Designer
  • Usability Testing & Card Sorting
  • Ideation techniques and design thinking
  • Research data analysis
  • Design Operations & Systems

Licenses & certifications

  • Outcome-Driven UX Metrics — Center + CenterMay 2025
  • Accessibility First Design — LinkedIn LearningOct 2024
  • The Manager's Guide to Difficult Conversations — LinkedIn LearningAug 2024
  • Designing for Accessibility — UdemyDec 2022
  • Product-led Certification — Pendo.ioAug 2022
  • Design Thinking — LinkedInFeb 2022
  • Design Interactions: Structure — LinkedInFeb 2022

Favorite resources

Books
  • The Making of a Manager — Julie Zhuo
  • Articulating Design Decisions — Tom Greever
  • Radical Candor — Kim Malone Scott
  • Mismatch: How Inclusion Shapes Design — Kat Holmes
  • Smart Brevity — Jim Vandehei
  • Don't Make Me Think — Steve Krug
  • The Design of Everyday Things — Don Norman
  • 100 Things Every Designer Needs to Know About People — Susan M. Weinschenk
  • Thinking, Fast and Slow — Daniel Kahneman
  • Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days — Jake Knapp
Bookmarks
Podcasts